Training
Business process improvement
Contact us and we will tell you more!
Challenges of our customers:
How to create a culture of continuous improvement and creating value for customers?
How to improve the quality of services and increase their speed?
How to digitize already improved, more efficient processes?
How to reduce the administrative burden?
How to reduce the costs of existing processes?
How to immediately create effective processes when implementing a reform?
How can you improve working conditions for your people?
How to increase transparency and avoid corruption?
Our training topics:
Introduction to process management
Process improvement goals
Process improvement management
Description of the existing process and definition of value for the customer
Assessment of the existing process according to the Value Stream Mapping methodology
Developing and prioritizing process improvement ideas
Creating an improved process
A proposal
Using the LEANERS Value Stream Mapping method adapted to the public sector, we can offer training that will strengthen your competence in improving operational processes.
In them, you will learn how to clarify who your customer is and what value you create for them. You will begin to see your activities as a process and understand how to make suggestions for its improvement, you will be able to independently optimize processes. This is the basis of a culture of continuous improvement and value creation for customers.
Frequently asked questions
Answer
Answer
Answer
Answer
Answer
Answer
Reviews
State Food and Veterinary Service - project participant
"The training is very useful for those implementing process management and optimizing human resources in the organization. Practical advice and useful examples were shared during the course."
State Food and Veterinary Service - project participant
"Process refinement stages help to understand the effectiveness of processes in the work environment."
State Food and Veterinary Service - project participant
"A valuable experience that encourages objective thinking to achieve effective results."